Jeraisyl Family Serenity Heaven

Property Policies

Policies

Check-In / Check-Out

• Check-In: 1:00 PM | Check-Out: 11:00 AM

Restrictions

• Outside visitors not allowed
• Smoking inside rooms are strictly prohibited
• Standard check-in time is as stated by the property.
• Vehicle parking will be at owner’s risk.

Guest Profile

• Guests below the age of 18 should be accompanied by either a parent or sibling
• Primary guest should be atleast 18 years of age.
• We provide a professional and inclusive environment for families, corporate guests, and all couples.

ID Proof Related

• Aadhar and Driving License are accepted as ID proof(s)

Policies

ID Proof Related

• ID proofs has to be submitted at the time of check in
• Pancard is not accepted.
• Indian guests : Aadhaar card is mandatory, we may ask for additional proofs if required. International Guests : Passport and VISA are mandatory.

Food Arrangement

• Non veg food is not allowed
• Outside food is allowed
• Outside food is allowed in the property No additional charges subject to proper disposal of waste.
• We kindly request all guests to separate food waste and plastic waste, as it helps us manage waste more efficiently and keep the surroundings clean.

Smoking/Alcohol consumption Rules

• Alcohol consumption is only allowed inside rooms
• Rooms and bathrooms are are non- smoking, however smoking is allowed in the balcony and designated areas in the garden

Policies

Smoking/Alcohol consumption Rules

• Smoking allowed only in designated outdoor areas.
• Smoking indoors is not permitted
• Smoking is not allowed inside room

Pet(s) Related

• Pets are not allowed

Property Accessibility

• Familiy get together and partying allowed.
• Reservations are confirmed on advance payment. Valid phone and email required. Room type/tariff subject to availability. Check-in/out shared in confirmation message.
• This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.

Child & Extra Bed Policy

• An extra mattress will be provided to accommodate any additional guest included in the booking for a charge mentioned below. (Subject to availability)