Santa Maria - A Premium Boutique Homestay

Refund & Cancellation Policy

Booking Failure Information

• ⚠️ If your payment is successfully made but the booking fails due to any reason, rest assured that the full payment will be automatically refunded to your original payment account.

Cancellation Information

• ✅ If you cancel within the applicable free cancellation window, the refund will be processed to your original payment method after deducting any applicable bank or transaction charges.

Property Policies

Policies

Check-In / Check-Out

• Check-In: 1:00 PM | Check-Out: 11:00 AM

Restrictions

• We do not rent single room.Either Ground Floor three Pvt Rooms with kitchen or First floor five deluxe rooms like an apartment. This is a Family managed property, we do not host men only group.Please contact property befor arrival to avoid , denial of check in due to violations. Advance booking and advance payment required, no walk in guest, surprise arrival etc. No bachelor parties.No drugs.May consume alcohol in private. Quite hours from 10 PM to 7 AM,no sound music ,speaker, microphones allowed. Check in starts from 2 PM onwards, check out strictly 11: 00 AM, no excuses
• Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
• Allows parties and events but at extra cost

Policies

Guest Profile

• Primary guest should be atleast 18 years of age.

Smoking/Alcohol consumption Rules

• Smoking inside the room is allowed
• Alcohol consumption is not allowed within the property premises.

Pet(s) Related

• Pets are not allowed

Policies

Pet(s) Related

• Not allowed

Child & Extra Bed Policy

• An extra mattress will be provided to accommodate any additional guest included in the booking for a charge mentioned below. (Subject to availability)