Thunderhill Resort

Property Policies

Policies

Check-In / Check-Out

• Check-In: 2:00 AM | Check-Out: 11:00 AM

Restrictions

• A fee will be levied if any damage is caused to the property by the guest
• Alcohol is allowed in rooms if consumed responsibly. Please avoid noise, respect neighbors, and note the homestay does not provide alcohol.
• Any damage to the property or props will be recovered from guest.
• Any type of misbehavior at property will cause penalty or legal action on guest.
• Bonfire is chargeable.
• Cancellation 5 days prior to your check in date.
• Check in 2 Pm and check out 11 am
• Couples below 18 years of age are not allowed
• For conducting events and parties, please contact property manager for details
• Guests are requested to kindly pay the balance amount at the time of check-in.
• Guests are responsible for their valuables.
• Lead guest must be minimum 16 years of age
• Guests must respect the calm, family-friendly heritage environment. Any property damage is chargeable. Management may deny stay for rule violations
• Loud music systems are allowed until 10 Pm
• Management is not responsible for loss or damage of personal belongings.
• No parties or drugs. Alcohol only in private. Quiet hours 10 PM–7 AM. Check-in 2 PM, checkout 11 AM strictly.
• No refund for cancellations within 72 hours of arrival, same-day cancellations, no-shows, or early check-outs.
• Outside visitors not allowed

Policies

Restrictions

• Should follow the resort policies
• Smoking inside rooms are strictly prohibited
• Standard check-in time is as stated by the property.
• Swimming is at guest’s own risk and company will not be responsible for any mishap.
• Smoking within the room is not allowed. May smoke in the parking area next to pool. Strictly no smoking in common areas, & pool surroundings.
• Use swimming pool at your own risk.
• Vehicle parking will be at owner’s risk.
• Only synthetic materials are allowed in the pool

Guest Profile

• We provide a professional and inclusive environment for families, corporate guests, and all couples.
• Unmarried couples/guests with Local IDs are allowed.
• Primary guest should be atleast 18 years of age.
• Guests below the age of 18 should be accompanied by either a parent or sibling
• Unmarried couples are not allowed in hourly stay rooms

ID Proof Related

• Aadhar, Driving License, Govt. ID and Passport are accepted as ID proof(s)
• ID proofs has to be submitted at the time of check in
• Indian guests : Aadhaar card is mandatory, we may ask for additional proofs if required. International Guests : Passport and VISA are mandatory.
• Local ids are allowed
• Pancard is not accepted.

Food Arrangement

• Complimentary Vegetarian Breakfast

Policies

Food Arrangement

• Outside food is allowed
• We kindly request all guests to separate food waste and plastic waste, as it helps us manage waste more efficiently and keep the surroundings clean.
• Non veg food is not allowed

Smoking/Alcohol consumption Rules

• Alcohol consumption is only allowed inside rooms
• Rooms and bathrooms are are non- smoking, however smoking is allowed in the balcony and designated areas in the garden
• smoking ,chewing of Tobacco and use of drugs not allowed. May bring and consume alcohol in private
• Smoking allowed only in designated outdoor areas.
• Smoking and alcohol are not permitted inside the rooms. A designated outdoor area is available for your convenience.
• Smoking indoors is not permitted
• Smoking is not allowed inside room

Pet(s) Related

• Pets are not allowed
• There are no pets living on the property
• Not allowed

Property Accessibility

• Reservations are confirmed on advance payment. Valid phone and email required. Room type/tariff subject to availability. Check-in/out shared in confirmation message.
• This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.

Child & Extra Bed Policy

• Children 7 years and above will be chargeable
• Children less than or equal to 6 years stay free with meals. Ages 7–17 charged for stay and meals. Guests 18+ are considered adults and charged adult rates.
• No extra bed will be provided to accommodate any additional guest included in the booking.
• No extra bed will be provided to accommodate any child included in the booking.