WhatsApp workflows

Automate guest communication over WhatsApp.

Bring confirmations, pre-stay updates, and booking recovery into a channel guests already open and respond to quickly.

WhatsApp workflow icon

Guest confirmations

Pre-stay updates

Booking recovery

Review requests

Higher response channel

WhatsApp workflows

Improve guest experience with automated WhatsApp journeys.

Use WhatsApp for confirmations, review requests, pre-stay communication, and abandoned booking recovery.

Core capabilities

Booking confirmations

Send clearer post-booking guest communication.

Pre-stay messaging

Share useful details before arrival at the right time.

Review requests

Prompt feedback with a simpler guest path.

Abandoned booking recovery

Reconnect with dropped-off booking intent more quickly.

Who this suits

Boutique hotels

Hostels

Independent hotels

Zotel.ai

Growth, bookings, and operations in one connected system for modern hotels